🔒 Privacy & Security

jdbam Privacy Policy

This policy explains how jdbam handles and protects the personal data you provide, and what your rights are.

Introduction & Purpose

Last updated: 30 October 2026

jdbam is a platform serving Myanmar players with live casino, slots, and football betting services. This Privacy Policy ("Policy") describes how jdbam handles the personal data you provide when you access and use the jdbam website at https://jdbam.org ("Site").

This policy covers: (a) what personal data is collected, (b) how it is used, (c) what third parties it is shared with, (d) data protection measures, (e) your legal rights, (f) cookies policy, and (g) contact channels.

By continuing to use the jdbam site, you are considered to have accepted the terms of this policy. If you do not agree, please stop using the site.

Data We Collect

Data you provide directly

This includes information you provide yourself when registering an account and using our services—

  • Name and date of birth (to verify you are 21+)
  • Email address and contact number
  • ID photo and selfie (for KYC verification)
  • Payment details (KBZPay, Wave Money, AYA Pay)
  • Deposit and withdrawal records

Automatically collected data

Technical data is automatically recorded when you access and use the site—

  • IP address and browser type
  • Device model and operating system
  • Site visit date and time (MMT)
  • Pages viewed on the site
  • Cookies and similar tracking tools

Gaming data

The following data is recorded while you play on the platform—

  • Game history and results
  • Bet amounts and winnings
  • Bonus usage history
  • VIP level progress history
  • Gaming behaviour pattern analysis

Data from external sources

Some data may be obtained from trusted third-party companies—

  • Payment service confirmations (such as KBZPay)
  • Verification checks by KYC / AML companies
  • Fraud prevention information

Data from external sources is used only for the purposes stated in this policy.

How We Use Your Personal Data

jdbam uses the data you provide only for the following legitimate purposes—

Account management

To keep your account running smoothly from the moment it is opened until it is closed

KYC and AML compliance

To carry out identity and financial checks

Payment processing

To correctly process deposit and withdrawal services

Customer support

To answer your questions via 24/7 Live Chat and email

Responsible gambling protection

To analyse gaming patterns and monitor for potential problem gambling

Security and fraud prevention

To prevent cyber threats, account theft and financial fraud

Personal Data Sharing Policy

jdbam will not sell or rent your personal data to any company, organisation or individual. However, it may be shared in specific defined cases for the purpose of improving services—

  • Third-party service providers — Payment processors (KBZPay, Wave Money, AYA Pay), KYC verification services, and server hosting and data storage providers receive only the data they need to deliver their services.
  • Legal requests — We will share data when legally required to do so, such as in response to a court order, legal demand or investigation into a breach of law.
  • Business transfers — If a merger, acquisition or sale of assets occurs, your data may be transferred, but the protections in this policy will continue to apply.

Outside of these sharing cases, your personal data will be kept as the property of jdbam.

Personal Data Protection Methods

SSL Encryption

All data transfers between the site and servers are encrypted using TLS/SSL technology to protect them from interception.

Access control

Your account data is accessible only to authorised staff and is further protected by Multi-Factor Authentication (MFA).

Data storage

Data is stored in a secure database, regularly backed up, and protected by strict access controls.

In the event of a data security breach

If a data security breach occurs and your personal data may be affected, jdbam will notify you as soon as possible after becoming aware of the incident and will take immediate action to contain the breach. If you have any questions regarding this, you can contact [email protected].

Cookies and tracking tools

The jdbam site uses cookies and similar technologies to improve your browsing experience. These technologies can be divided into the following types—

Strictly necessary cookies

Required to maintain your login session and ensure site functions work correctly. These cookies cannot be disabled.

Preference cookies

Used to save your language selection and site layout preferences.

Analytics cookies

Used to understand site traffic and browsing patterns in order to improve the service.

Blocking cookies

You can decline preference cookies through your browser settings. However, some site functions may become limited as a result.

Data Retention Period

jdbam does not store all data without protection — a retention period is set for each type, taking into account how long it is needed (from minutes to years)—

  • Account data — Retained for as long as the account exists, and after closure, kept for a period required by KYC / AML regulations.
  • Financial records — Retained for 5 years or longer, in line with financial fraud prevention laws.
  • Communication records — Customer service chat logs and emails are kept for 3 years to help improve service quality.
  • Log files — Server logs are retained for 1 year for security monitoring and normal operations.

Once the retention period has passed, data will be securely deleted or anonymised.

Your Legal Rights

Right to Access

You can request to know what data jdbam holds under your name. We will respond to this request within 30 days.

Right to Correction

If you believe any data on your account is incorrect, you can request to have it corrected. This can be done through Live Chat during operating hours.

Right to Deletion

You can request to have your data deleted, as long as it does not conflict with legal requirements (KYC/AML). Data that is beyond its legal retention obligation will be deleted straight away.

Right to Portability

You can request your data in a readable format (JSON/CSV). This request will be fulfilled within 30 days.

Right to Restrict Processing

If you believe certain data processing should be restricted, you can request this without affecting the core purpose of this policy.

How to Submit a Request

For any request related to these rights, you can email [email protected]. Please send it from the email address registered to your account so we can verify your identity.

Under-21 Protection

jdbam services are available to persons aged 21 and above only. jdbam will not knowingly collect personal data from anyone under 21.

If you believe we have collected data from a minor without our knowledge, please contact [email protected] immediately. Once verified, that data will be deleted.

Parents and guardians — if you would like to know more about protecting your child's personal data, you can read more on the Responsible Gaming page.

Policy Changes

jdbam may update this privacy policy from time to time. For significant changes, we will notify you with a prominent notice on the site at least 7 days before the change takes effect.

Continuing to use the site after a change has been made means you accept the updated policy. A record of changes to this policy will be kept on the site.

Contact and Privacy Policy Officer

For enquiries about this policy

If you have any questions, comments or requests regarding this privacy policy, please get in touch with the jdbam customer support team—

Via 24/7 Live Chat on the site

Response Time

Privacy-related requests will be answered within 30 days of receipt. For more complex cases, an additional 30 days may be added — you will be notified in advance if this applies.

Contacting us via Live Chat may get you a faster response. We provide 24/7 support in Myanmar language.

What You Should Know About Data Protection

No. jdbam will not sell, rent, or share your personal data with any company, organisation, or individual. We only share the minimum data necessary with third-party services (payment gateways, KYC verification) that are strictly required to deliver our services.

Yes, you can request deletion. However, some data — including financial records — must be retained for a legally required period under KYC/AML regulations. Data beyond that retention period will be deleted. Send your request to [email protected].

jdbam uses SSL/TLS encryption, Role-based Access Control, Multi-Factor Authentication, and regular security audits. Data is stored on enterprise-grade server infrastructure and backed up on a regular schedule. These measures work together to keep your information protected.

You can turn off preference cookies and analytics cookies in your browser settings. In Chrome, go to Settings → Privacy and Security → Cookies. Note that essential cookies (session cookies) cannot be disabled, and doing so will prevent the site from working properly.

Under jdbam's access control policy, only the department that handles a specific type of data can access it. For example, customer support staff handle contact data and cannot see security-related data. The payments team handles financial data and cannot see contact data.

For significant changes, a prominent notice will be displayed when you visit the site, and a notification will be sent to your registered email at least 7 days before the changes take effect. The "Last updated" date at the top of this policy is updated with every revision.

Yes. ID photos, selfies, and contact details submitted for KYC verification are transmitted with SSL encryption and stored in a secured database. This data is shared only with the KYC/AML verification provider and used solely for verification purposes.